About Us

Who we are

AboutWHO WE ARE

Global Star Tours & Travels is a premier destination management company (DMC) and East Africa’s foremost MICE travel organizer. We specialize in the planning, designing and operation of incentive programs, corporate meetings and conferences as well as providing tailor-made safaris and holidays for groups or individual travelers.

Established in 2012, we have built a reputation for delivering innovative and affordable travel experiences professionally with a personalized touch. Our expertise and experience gives us the ability to coordinate the very largest of programs, or the most specific of requirements to meet the expectations of the most inspired client. We are among the top 20 travel company in Kenya with a tradition of excellence in hospitality.

We are a fully-fledged IATA approved Travel Agency, A member of Kenya Association of Travel Agents (KATA), Kenya Association of Tour Operators (KATO), American Society of Travel Advisors (ASTA)and Society for Incentive Travel Excellence (SITE).

Our affiliation with different organizations locally and internationally enables us to offer outstanding value and travel experience to our customers.

WHY CHOOSE US

We have been there

There is no substitute for experience. We boast 15+ years of experience traveling through East Africa and we have had some incredible adventures. Let us share our favorite hidden gems, great values, the best rooms, the must do activities.

Handpicked tours

No cookie cutter tours here. This is your trip to East Africa! We will advise where to spend, and where to save, maximizing your travel dollar. We guarantee to make recommendations based on your needs as we have no vested interests in East Africa.

A First Class Way To Go Primitive

Unlike many safari companies who will book anything and everything, we are very selective. We love intimate safari properties located amongst the animals – rooms with comfortable beds and en suite bathrooms.

Great Prices And Simple Payments

We regularly compare our prices with our competitors to ensure we are providing you with a great value.If you find a better price, we guarantee to beat it by US $100 per person. Pay your trip costs by MasterCard, Visa or American Express with no extra fees.

Easy

We offer a comprehensive travel service including accommodations, activities, air travel, and trip insurance needs. We are easy to reach, just email us and we will respond timely. Pay online easily using Visa, MasterCard or American Express.

Free Consultation

Would you like your East African travel questions answered by an East African expert who has been to each place and can recommend special experiences just for you?Call or email today for your free personal safari consultation.

WHAT WE DO

Airline Ticketing

We manage your travel on all domestic and international routes for any airline, offering the best services by our professional and experienced team at the best price available as per your requirement and preference of travel.

On receipt of your enquiry, we provide you with a minimum of 3 affordable quotes depending on route and carriers operating. With the options, we always include the respective rules and regulations governing each fare being quoted. These options are based on efficiency, transit time, connectivity, price, route convenience, safety, as well as your travel policy & guidelines provided by your personal & corporate travel profile.

We have various airline reservation systems and online booking tools that have the capability of accessing all airline fares from the lowest prices to the widest selection of airline seat inventory.

When we make a flight reservation, this data is electronically merged to our booking system to ensure all pertinent details are captured (e.g. your preferred seat, preferred meal, your frequent flyer numbers and any special services requirement i.e. Wheel chair passenger) to enable error free reservations.

We are able to use different payment methods for ticket issuance including: credit or debit cards, Bank Transfer or Deposit, Cheques, Online Website Payment Portal

 

Hotels Reservations & Bookings

We provide a one-stop shop service to our clients for all local/regional and international hotel bookings.

We offer our clients efficiency and experience:

  • Ensuring that you have the most competitive selection of relevant hotels
  • That are convenient in proximity to the meeting/office venue
  • In the appropriate location for your leisure travel
  • Efficient online and offline booking options fully integrated with your travel program’s needs, making life easier for you
  • Competitive prices – guaranteed – with inclusive amenities business or leisure travelers care about.

 

Visa processing and Immigration services

Our Visa & Immigration Department works closely with our Travel Consultants to ensure information is relayed to our clients as soon as it is available from the Embassy. At the time of ticket reservation, our Travel Consultants will relay all visa requirements for that particular travel specifying the duration of visa processing as well as the visa application forms required for completion. During the embassy processing time, our Visa tracking officer keeps an electronic visa log for all the visas that have been launched and the expected completion date vis-à-vis the client’s traveling date. With this, a quality check will always be done to avoid any inconveniences to our travelers.

 

Travel Insurance

At Global Star Tours & Travels we recommend Travel Insurance during travel to deal with unexpected emergencies. We strive to provide the best and most flexible policies to all our clients. Through our local partner we offer insurance packages that covers various travel-related emergencies and we will not charge any facilitation fee but you will be required to pay the actual insurance costs you choose to take.

Insurance to cover the following risks:

  • Medical Expenses
  • Personal Accident Cover
  • Premature Return In Case Of Death or Imminent Death Of Relative Or Business Associate
  • Legal Assistance Abroad
  • Terrorism
  • Cancellation Or Curtailment Covers
  • Hi-Jack – Public Conveyance
  • Kidnap and Wrongful Detention
  • Safari related incidents
Who we are

Meetings & Events

Global Star Tours & Travels offers a comprehensive range of facilities catering for all types of meetings and events, including international conventions. Our executive-level, dedicated and experienced coordinators handle meetings ranging from ten to a hundreds participants, making Global Star Tours & Travels the ideal Meeting and Conference Management Company.

Our Meetings and Events Department will help our clients:

  • Optimizing Savings
  • Improving Services
  • Increasing Control
  • Enriching Attendee Experiences
  • Achieving Organizational Strategic Objectives
  • Motivating Employees through Team Building activities
  • Sourcing of gifts/awards

Our services range from, but are not limited to:

  • Pre-planning and approval
  • Supplier sourcing and contract management Attendee management
  • Transportation
  • Accommodations
  • On-site operations
  • Payment and reconciliation Risk management
  • Performance measurement

Team Building:

We provide effective and well-organized team building through expert facilitation. Our team provides value added services to Employers and Employees of different industries.

We pride ourselves in the type of services we render our clients, these includes:

  • Finding the right location for your team building,
  • Transport to the location (ticketing if needed),
  • Accommodation/ hotel booking,
  • Providing you with exceptional facilitators (Experienced and trained for the business)
  • Entertainment e.g. DJs, band and MCs

Conferences:

We have the experience, expertise, and capacity to handle conferences of all sizes, ranging from a small group of 10 to thousands of participants locally, regionally and internationally.

Our experience combined with our innovative Strategy will allow us to provide your company with unparalleled service in planning your next meeting or event.

If you have meeting planners, we will work with them to coordinate all the logistics, assist with budgeting and help organize attendees.

Global Star Tours & Travels goes the extra mile to ensure your speakers and guests are treated like VIP’s and we strive for excellence to make each event a success.

Our accreditation and booking securityGUARANTEE

Global Star Tours & Travels is Member No.AS/691 – Kenya Association of Tour Operators (KATO) bonding scheme.
The scheme is insured to guarantee your holiday safari in the unlikely event that a bonded KATO member ceases operating.

 

Accreditors